{"id":901,"date":"2026-03-25T14:21:24","date_gmt":"2026-03-25T14:21:24","guid":{"rendered":"https:\/\/truelinkr.com\/?page_id=901"},"modified":"2026-03-30T07:30:11","modified_gmt":"2026-03-30T07:30:11","slug":"terms","status":"publish","type":"page","link":"https:\/\/david-van-heim.com\/pl\/terms\/","title":{"rendered":"Terms"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; positioning=&#8221;none&#8221; min_height=&#8221;124.4px&#8221; custom_margin=&#8221;||-176px|||&#8221; custom_padding=&#8221;0px||0px|||&#8221; sticky_position=&#8221;top&#8221; motion_trigger_start=&#8221;top&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; text_font=&#8221;Montserrat||||||||&#8221; header_font=&#8221;Montserrat|600||on|||||&#8221; header_letter_spacing=&#8221;2px&#8221; header_3_font=&#8221;Montserrat|||on|||||&#8221; header_3_letter_spacing=&#8221;2px&#8221; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 data-path-to-node=\"3\">Terms &amp; Conditions<\/h1>\n<p>&nbsp;<\/p>\n<h3 data-path-to-node=\"4\">1. General Provisions<\/h3>\n<p data-path-to-node=\"5\">These General Terms and Conditions (the &#8220;Terms&#8221;) apply to all sales of timepieces and accessories made through the website <b data-path-to-node=\"5\" data-index-in-node=\"123\">david-van-heim.com<\/b> (the &#8220;Site&#8221;), a Swiss company based in Geneva. By placing an order, you acknowledge that you have read, understood, and accepted these Terms without reserve.<\/p>\n<p data-path-to-node=\"5\">\n<h3 data-path-to-node=\"6\">2. Products and Orders<\/h3>\n<ul data-path-to-node=\"7\">\n<li>\n<p data-path-to-node=\"7,0,0\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"0\">Availability:<\/b> All orders are subject to acceptance and availability. David Van Heim reserves the right to modify the assortment of items offered on the Site at any time.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"7,1,0\"><b data-path-to-node=\"7,1,0\" data-index-in-node=\"0\">Validation:<\/b> The contract between you and David Van Heim is finalized only when we send you a confirmation email after the validation of your payment. We reserve the right to cancel any order for legitimate reasons (e.g., pricing error, suspicion of fraud).<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 data-path-to-node=\"8\">3. Pricing and Payment<\/h3>\n<ul data-path-to-node=\"9\">\n<li>\n<p data-path-to-node=\"9,0,0\"><b data-path-to-node=\"9,0,0\" data-index-in-node=\"0\">Currency:<\/b> Prices are indicated in [CHF\/EUR\/USD] and exclude customs duties, and shipping taxes unless otherwise stated.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,1,0\"><b data-path-to-node=\"9,1,0\" data-index-in-node=\"0\">DDU (Delivered Duty Unpaid):<\/b> For all international orders, you are responsible for paying any import duties and local taxes required by your country&#8217;s customs.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"9,2,0\"><b data-path-to-node=\"9,2,0\" data-index-in-node=\"0\">Secure Payment:<\/b> Payments are processed via encrypted third-party providers. David Van Heim does not store your credit card information.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 data-path-to-node=\"10\">4. Delivery and Transfer of Risk<\/h3>\n<ul data-path-to-node=\"11\">\n<li>\n<p data-path-to-node=\"11,0,0\"><b data-path-to-node=\"11,0,0\" data-index-in-node=\"0\">Shipping:<\/b> Orders are shipped from our logistics centers in <b data-path-to-node=\"11,0,0\" data-index-in-node=\"59\">Switzerland<\/b>. We offer free shipping worldwide via DHL, FedEx, or Swiss Post.<\/p>\n<\/li>\n<li>\n<p data-path-to-node=\"11,1,0\"><b data-path-to-node=\"11,1,0\" data-index-in-node=\"0\">Risk:<\/b> The risk of loss or damage to the product passes to you upon delivery to the address provided during the checkout process.<\/p>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<h3 data-path-to-node=\"12\">5. Intellectual Property<\/h3>\n<p data-path-to-node=\"13\">All content on the Site\u2014including designs, logos, photographs, and the &#8220;David Van Heim&#8221; trademark\u2014is the exclusive property of <b data-path-to-node=\"13\" data-index-in-node=\"127\">David Van Heim<\/b>. Any total or partial reproduction, modification, or use of these elements for any reason is strictly prohibited without our prior written consent.<\/p>\n<p data-path-to-node=\"13\">\n<h3 data-path-to-node=\"14\">6. Limitation of Liability<\/h3>\n<p data-path-to-node=\"15\">David Van Heim shall not be liable for any indirect or consequential damages arising from the use of the Site or the purchase of a product. Our total liability is limited to the amount paid for the specific order.<\/p>\n<p data-path-to-node=\"15\">\n<h3 data-path-to-node=\"16\">7. Governing Law and Jurisdiction<\/h3>\n<p data-path-to-node=\"17\">These Terms are governed by and construed in accordance with <b data-path-to-node=\"17\" data-index-in-node=\"61\">Swiss Law<\/b>. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the <b data-path-to-node=\"17\" data-index-in-node=\"187\">Courts of Geneva, Switzerland<\/b>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/david-van-heim.com\/wp-content\/uploads\/2026\/03\/image2-e1773488812842.png&#8221; title_text=&#8221;image(2)&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Inter|600|on|||on|||&#8221; text_text_color=&#8221;#aaaaaa&#8221; text_letter_spacing=&#8221;1px&#8221; custom_margin=&#8221;|||107px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Chemin du Faubourg de Cruseilles 11<\/p>\n<p>1227 Geneva<\/p>\n<p>Switzerland<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|600||on|||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_letter_spacing=&#8221;2px&#8221; custom_margin=&#8221;||20px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: left;\">Collections<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|600|||||||&#8221; text_text_color=&#8221;#aaaaaa&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/all-watches\/etika\/\" style=\"color: #aaaaaa;\">Etika<\/a><\/span><\/p>\n<p><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/all-watches\/hollander\/\" style=\"color: #aaaaaa;\">Hollander<\/a><\/span><\/p>\n<p><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/all-watches\/irea\/\" style=\"color: #aaaaaa;\">Irea<\/a><\/span><\/p>\n<p><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/all-watches\/dual-chrono\/\" style=\"color: #aaaaaa;\">Dual Chrono<\/a><\/span><\/p>\n<p><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/all-watches\/tourbillon\/\" style=\"color: #aaaaaa;\">Tourbillon<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|600||on|||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_letter_spacing=&#8221;2px&#8221; custom_margin=&#8221;||20px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>aBOUT<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|600|||||||&#8221; text_text_color=&#8221;#aaaaaa&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/our-world\/\" style=\"color: #aaaaaa;\">Our World<\/a><\/span><\/p>\n<p><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/press-and-media\/\" style=\"color: #aaaaaa;\">Press and Media<\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|600||on|||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_letter_spacing=&#8221;2px&#8221; custom_margin=&#8221;||20px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>David Van Heim<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|600|||||||&#8221; text_text_color=&#8221;#aaaaaa&#8221; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Contact Us<\/p>\n<p><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/contact\/\" style=\"color: #aaaaaa;\">info@david-van-heim.com<\/a><\/span><\/p>\n<p><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/contact\/\" style=\"color: #aaaaaa;\">+41 22 328 01 27<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#aaaaaa&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_5,1_5,1_5,1_5,1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|600||||on|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/privacy-policy\/\" style=\"color: #aaaaaa;\">Privacy policy<\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|600||||on|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/david-van-heim.com\/terms\/\"><span style=\"color: #aaaaaa;\">Terms<\/span><\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|600||||on|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/returns-and-warranty\/\" style=\"color: #aaaaaa;\">Returns and Warranty<\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|600||||on|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/legal-mentions\/\" style=\"color: #aaaaaa;\">Legal Mentions<\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_5&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|600||||on|||&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #aaaaaa;\"><a href=\"https:\/\/david-van-heim.com\/cookie-settings\/\" style=\"color: #aaaaaa;\">Cookie Settings<\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; custom_margin=&#8221;|||100px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Montserrat|||on|||||&#8221; text_font_size=&#8221;12px&#8221; text_letter_spacing=&#8221;2px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Copyright \u00a9 David Van Heim. All rights reserved.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms &amp; Conditions &nbsp; 1. General Provisions These General Terms and Conditions (the &#8220;Terms&#8221;) apply to all sales of timepieces and accessories made through the website david-van-heim.com (the &#8220;Site&#8221;), a Swiss company based in Geneva. By placing an order, you acknowledge that you have read, understood, and accepted these Terms without reserve. 2. Products and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"googlesitekit_rrm_CAowvtvfCw:productID":"","_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:paragraph -->\n<p><b>This is a sample page.<\/b><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Additional non-returnable items:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Gift cards<\/li>\n<li>Downloadable software products<\/li>\n<li>Some health and personal care items<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>To complete your return, we require a receipt or proof of purchase.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Please do not send your purchase back to the manufacturer.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>There are certain situations where only partial refunds are granted:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list -->\n<ul>\n<li>Book with obvious signs of use<\/li>\n<li>CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n<!-- \/wp:list -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\">Late or missing refunds<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\">Sale items<\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Gifts<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Shipping returns<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>To return your product, you should mail your product to: {physical address}.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Contact us at {email} for questions related to refunds and returns.<\/p>\n<!-- \/wp:paragraph -->","_et_gb_content_width":"","footnotes":""},"class_list":["post-901","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/david-van-heim.com\/pl\/wp-json\/wp\/v2\/pages\/901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/david-van-heim.com\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/david-van-heim.com\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/david-van-heim.com\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/david-van-heim.com\/pl\/wp-json\/wp\/v2\/comments?post=901"}],"version-history":[{"count":5,"href":"https:\/\/david-van-heim.com\/pl\/wp-json\/wp\/v2\/pages\/901\/revisions"}],"predecessor-version":[{"id":1302,"href":"https:\/\/david-van-heim.com\/pl\/wp-json\/wp\/v2\/pages\/901\/revisions\/1302"}],"wp:attachment":[{"href":"https:\/\/david-van-heim.com\/pl\/wp-json\/wp\/v2\/media?parent=901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}