Privacy Policy

 

1. Who we are

Our website address is: https://david-van-heim.com (David Van Heim brand). We are dedicated to providing high-quality timepieces with a focus on modularity and craftsmanship.

2. Personal Data we collect and why

  • Orders & Checkout: When you purchase a watch, we collect your name, billing address, shipping address, email, and phone number. This data is used solely to process your order and ship your timepiece.

  • Newsletter: If you sign up for our “New Tricks” updates, we collect your email address via our secure mailing provider.

  • Comments & Contact: If you leave a comment or use our contact form, we collect the data shown in the form, as well as your IP address to help with spam detection.

 

3. Cookies

  • Shopping Experience: If you visit our login page or add a watch to your cart, we set temporary cookies to remember your selection and determine if your browser accepts cookies.

  • Account Login: When you log in, we set up cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year.

  • Third-Party: We use cookies to analyze site traffic and improve your browsing experience (Aesthetic and performance optimizations).

 

4. Embedded content from other websites

Articles or product pages on this site may include embedded content (e.g., videos of our watch assembly, images). Embedded content from other websites (like YouTube or Instagram) behaves in the exact same way as if the visitor has visited the other website.

5. Who we share your data with

  • Payment Processors: We do not store your credit card details. Payments are handled securely through encrypted providers (e.g., Stripe, PayPal).

  • Shipping Partners: Your address is shared with our logistics partners to ensure the delivery of your watch.

  • Maintenance: If you request a password reset, your IP address will be included in the reset email.

 

6. How long we retain your data

  • Order History: For tax and legal purposes, we retain order information (name, address, products purchased) for the period required by local laws.

  • User Accounts: For users that register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time.

 

7. What rights you have over your data

If you have an account or have purchased a watch, you can request an exported file of the personal data we hold about you. You can also request that we erase any personal data, excluding data we are obliged to keep for administrative, legal (invoices), or security purposes.

0
    0
    Your Cart
    Your cart is emptyReturn to Shop